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EZHost.Net general policy is to act as a
provider of Internet presence. EZHost.Net
reserves the right to suspend or cancel a
customer's access to any or all services
provided by EZHost.Net when we decide that the
account has been inappropriately used.
SERVER ABUSE
Any attempt to undermine or cause harm to a
server, or customer, of EZHost.Net is strictly
prohibited.
Unauthorized use of other people's accounts or
computers EZHost.Net will strongly react to any
use or attempted use of an Internet account or
computer without the owner's authorization. Such
attempts include "Internet scamming"
(tricking other people into releasing their
passwords), password robbery, security hole
scanning etc.
Any unauthorized use of accounts or computers by
a EZHost.Net customer, whether or not the
attacked account or computer belongs to EZHost.Net,
will result in action against the attacker.
Possible actions include warnings, account
suspension or cancellation, and civil or
criminal legal action, depending on the
seriousness of the attack.
IMPORTANT NOTE - EZHost.Net has the right to
discontinue service, or deny access to anyone
who violates our Policies or the terms and
conditions shown below WITHOUT
WARNING OR PRIOR NOTICE. No refunds of
fees paid will be made if account termination is
due to violation of the terms outlined below.
Customers may not run IRC, bots or clients on
shared servers. Unacceptable uses also include,
but are NOT limited to: Bulk emailing,
unsolicited emailings, newsgroup spamming,
pornographic content, illegal content, copyright
infringement, trademark infringement, warez,
cracks, software serial numbers, and/or anything
else determined by EZHost.Net to be unacceptable
use of EZHost.Net's services including abuse of
server resources. [Note: If your website
contains adult contents (must be legal), you
will need to contact EZHost.Net
for approval. Adult websites can not be hosted on
non-adult servers. They may be hosted on separate
servers. Additional fee may apply.]
Shared hosting accounts may be terminated that
include the following content or which have
links to the following content:
- Providing material that is
grossly offensive to the Web community
including blatant expressions of bigotry,
racism, hatred, or profanity
- Promoting or providing
instructional information about illegal
activities, or promoting physical harm or
injury against any group or individual
- Displaying material
containing obscene nudity or pornographic
material (not applicable to managed
dedicated servers)
- Displaying material that
exploits children under 18 years of age
- Acts of copyright
infringement including offering pirated
computer programs or links to such programs,
information used to circumvent
manufacturer-installed copy-protect devices,
including serial or registration numbers for
software programs, or any type of cracker
utilities
UNSOLICITED EMAIL (Spam)
Unsolicited commercial advertisements (spam) are
not allowed in e-mail, and will likely result in
account cancellation.
EZHost.Net takes a zero-tolerance approach to
spam originating from our servers or for spam
advertising of domains hosted on our servers.
The following activities are not allowed:
- Unsolicited bulk or
commercial messages ("spam"). This
includes, but is not limited to, bulk
mailing of commercial advertising,
informational announcements, charity
requests, petitions for signatures, and
political or religious tracts. Such messages
may only be sent to those who have
explicitly requested it from your domain.
- Forging, altering or
removing electronic mail headers is
prohibited. Any domain sending stealth spam
will be terminated without warning and
without refund.
- Sending numerous copies of
the same or substantially similar message
with the intent to disrupt a server or
account ("mail bombing").
- Spamming Newsgroups:
Commercial advertisements are unwelcome in
most Usenet discussion groups and on most
e-mail mailing lists. Inappropriate posting
may result in account cancellation. See the
newsgroup or mailing list's charter for
whether advertising is allowed or not.
"Spamming," or sending a message
to many different off-topic newsgroups, is
particularly unethical and will be treated
as such.
- Mail may not be used to
harass or intimidate others. Harassment,
whether through language, frequency of
messages, or size of messages, is
prohibited. Sending a single unwelcome
message may be considered harassment. If a
recipient asks to stop receiving e-mail, you
must not send that person any further
messages.
Note: If you use
the services of another provider to promote a
web site hosted by or through EZHost.Net (spamvertising),
then the provisions of the above Policy shall
apply as if the spam were sent through our
servers.
CGI SCRIPTS
Each shared web hosting account comes with its
own cgi-bin. You are free to use any CGI scripts
you wish, however we reserve the right to
disable any CGI script that effects normal
shared server operation without prior warning.
(this section does not apply to managed
dedicated servers)
CHAT ROOMS
We do not allow clients to install their own
chat rooms within a shared hosting account,
without approving it with the EZHost.Net Support
Team. Most chat rooms tend to be large system
hogs and we cannot allow it as an account
option. However, we do provide a choice of Java
chat rooms for a small extra charge that will
more than fill your needs and run without
hindering the performance of the machine for
others. Note: Parachat chat rooms do not apply
to this rule. They are perfectly fine to
install.
ABUSE OF SMTP MAIL SERVER
We do not allow clients to send more than 2000
pieces of e-mail per day from a shared hosting
account. If you do send more than 2000 pieces of
e-mail per day, your account will be placed on
hold for Network Abuse. If you are sending
legitimate e-mails and they total more than 2000
per day your account will be moved to a special
server that is specifically designed to handle
high volumes of e-mail. You will be charged
$50.00/month in addition to your regular hosting
charges if your account is moved to this server.
Please contact noc@EZHost.Net to have your
domain moved.
BACKGROUND RUNNING PROGRAMS
We may allow programs to run continually in the
background. These are considered on a one-to-one
basis and an extra charge will be incurred based
on system resources used and operational
maintenance needed. (this section does not apply
to managed dedicated servers)
IRC
We currently do not allow IRC or IRC bots to be
operated on our servers. You can however,
install IRC clients on managed dedicated
servers. IRC servers are NOT
permitted on our network.
DISK OVERAGES
All EZHost.Net accounts come with metered disk
space. Should you use more than your allocated
disk space you will be charged $.20 per megabyte
per month.
PAYMENT POLICIES
All accounts are set up on a pre-pay basis.
Setup fees are charged for all new accounts and
major account changes and are non-refundable.
All pricing is guaranteed for the term of
pre-payment. EZHost.Net reserves the right to
change prices at any time, unless other terms
have been agreed upon. Any account not brought
current within a week (7 days) of e-mail notice
or exceeding this time frame in any way is
subject to suspension. The customer is
responsible for all money owed on the account
from the time it was established to the time
that the customer notifies EZHost.Net to request
for termination of services. All payment is in
U.S. currency. EZHost.Net will bill each client
$50.00 per returned check, per wire transfer
received and per credit card chargeback
received. All EZHost.Net accounts are setup on
anniversary billing cycles. Your particular
billing cycle corresponds to the contract length
that was initially chosen at setup. Your account
will automatically renew at this length. There
is no fee to change to a shorter billing cycle
at the end of the current cycle. However, if you
wish to change to a shorter billing cycle,
during a current cycle, there will be a $50.00
fee. Please contact the billing department at
billing@EZHost.Net should you wish to change
your anniversary billing cycle. Any account that
is not brought current prior to deactivation
will be charged a $25.00 reactivation fee as
well as a $15.00 late charge, per domain
deactivated. In addition, if your credit card
declines for any reason EZHost.Net will charge
your account an additional $1.00 service charge
every time your card is declined.
CANCELLATION
EZHost.Net reserves the right to cancel service
at any time. All fees paid in advance of
cancellation will be pro-rated and paid by EZHost.Net
if EZHost.Net institutes it's right of
cancellation. Any violation of policies which
results in extra costs will be billed to the
customer (i.e. transfer, space etc.)
All of EZHost.Net's web hosting plans are backed
by a 30 day money back guarantee except certain
cases. If you are not completely satisfied with
our services or support within the first 30 days
of your contract, you will be given a full
refund of the contract amount excluding setup
fees, domain registration fees, add-on/upgrade
fees and overages. No refund is available after
the 30th day. No refunds for any reason will be
given once the third month of the contract term
has begun. The contract is automatically
renewed when the current contract ends unless it
is cancelled 30 days before the account is
automatically renewed. Due to security concerns,
all account cancellations must be done via our
cancellation forms at EZHost.Net.
Phone or email requests will not constitute
acceptance of any cancellation.
INTELLECTUAL PROPERTY RIGHTS
Material accessible to you through EZHost.Net's
services may be subject to protection under the
United States or other copyright laws, or laws
protecting trademarks, trade secrets or
proprietary information. Except when expressly
permitted by the owner of such rights, you must
not use EZHost.Net or its servers and network in
a manner that would infringe, violate, dilute or
misappropriate any such rights, with respect to
any material, which you access or receive
through the EZHost.Net network. If you use a
domain name in connection with EZHost.Net or
similar service, you must not use that domain
name in violation of any trademark, service
mark, or similar rights of any third party.
NETWORK SECURITY
Customers may not use the EZHost.Net network
with an attempt to circumvent user
authentication or security of any host, network,
or account. This includes, but is not limited
to, accessing data not intended for the
customer, logging into a server or account the
customer is not expressly authorized to access,
password cracking, probing the security of other
networks in search of weakness, or violation of
any other organization's security policy.
Customers may not attempt to interfere or deny
service to any user, host, or network. This
includes, but is not limited to, flooding, mail
bombing, or other deliberate attempts to
overload or crash a host or network. EZHost.Net
will cooperate fully with investigations of
violations of systems or network security at
other sites, including cooperating with law
enforcement authorities in the investigation of
suspected criminal violations. Users who violate
system or network security may incur criminal or
civil liability.
ELECTRONIC COMMERCE
You will be solely responsible for the
development, operation and maintenance of your
online store and products and all contents and
materials appearing online or on your products,
including without limitation (a) the accuracy
and appropriateness of content and materials
appearing within the store or related to your
products, (b) ensuring that the content and
materials appearing within the store or related
to your products do not violate or infringe upon
the rights of any third party, and (c) ensuring
that the content and materials appearing within
the store or related to your products are not
libelous or otherwise illegal. You will be
solely responsible for the final calculation and
application of shipping and sales tax. You will
also be solely responsible for accepting,
processing, and filling any customer orders, and
for handling any customer inquiries or
complaints arising therefrom.
You are also responsible for the security of any
customer credit card numbers and related
customer information you may access as a result
of conducting electronic commerce transactions
through your Web Site. You will keep all such
information confidential and will use the same
degree of care and security as you use with your
confidential information.
STATIC / DYNAMIC CONTENT
CACHING
You expressly (i) grant to EZHost.Net a license
to cache the entirety of your Web Site,
including content supplied by third parties,
hosted by EZHost.Net under this Agreement and
(ii) agree that such caching is not an
infringement of any of your intellectual
property rights or any third party's
intellectual property rights.
IP ADDRESS OWNERSHIP
EZHost.Net shall maintain and control ownership
of all IP numbers and addresses that may be
assigned to you by EZHost.Net and EZHost.Net
reserves, in its sole discretion, the right to
change or remove any and all such IP numbers and
addresses.
LAWFUL PURPOSE
EZHost.Net reserves the right to refuse service
to anyone. Customers may only use EZHost.Net
server for lawful purpose. Transmission of any
material in violation of any Federal, State or
Local regulation is prohibited. This includes,
but is not limited to copyrighted material,
material legally judged to be threatening or
obscene, and material protected by trade
secrets. The designation of any materials as
such described above is left entirely to the
discretion of EZHost.Net management. Regardless
of the place of signing this agreement, the
client agrees that for purposes of venue this
contract was entered into in the location of our company EZHost.net,
, and any dispute will be litigated or
arbitrated in where our company Ezhost.net is located.
Defendants further waive all objections to venue
and acknowledge that venue in any such
litigation will be held in courts where our company EZHost.net is located.
IN NO EVENT SHALL EZHost.Net'S MAXIMUM LIABILITY
EXCEED THE AMOUNT EQUIVALENT TO THREE MONTHS OF
YOUR HOSTING FEE.
INDEMNIFICATION
CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY,
SAVE AND HOLD EZHost.Net HARMLESS FROM ANY AND
ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND
CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES
ASSERTED AGAINST EZHost.Net, ITS AGENTS, ITS
CUSTOMERS, OFFICERS AND EMPLO YEES, THAT MAY
ARISE OR RESULT FROM ANY SERVICE PROVIDED OR
PERFORMED OR AGREED TO BE PERFORMED OR ANY
PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES
OR ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY
AND HOLD HARMLESS EZHost.Net AGAINST LIABILITIES
ARISING OUT OF; (1) ANY INJURY TO PERSON OR
PROPERTY CAUSED BY ANY PRODUCTS SOLD OR
OTHERWISE DISTRIBUTED IN CONNECTION WITH EZHost.Net'S
SERVER; (2) ANY MATERIAL SUPPLIED BY CUSTOMER
INFRINGING OR ALLEGEDLY INFRINGING ON THE
PROPRIETARY RIGHTS OF A THIRD PARTY; (3)
COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE
PRODUCTS SOLD TO CUSTOMER FROM EZHost.Net'S
SERVER.
DISCLAIMER
EZHost.Net WILL NOT BE RESPONSIBLE FOR ANY
DAMAGES YOUR BUSINESS MAY SUFFER. EZHost.Net
MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR
IMPLIED FOR SERVICES WE PROVIDE. EZHost.Net
DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES
LOSS OF DATA RESULTING FROM DELAYS,
NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL
SERVICE INTERRUPTIONS CAUSED BY EZHost.Net AND
ITS EMPLOYEES. EZHost.Net RESERVES THE RIGHT TO
REVISE ITS POLICIES AT ANY TIME.
ALL SUB-NETWORKS, RESELLERS AND DEDICATED
SERVERS OF EZHost.Net MUST ADHERE TO THE ABOVE
POLICIES.
FAILURE TO FOLLOW ANY TERM OR CONDITION WILL
BE GROUNDS FOR IMMEDIATE ACCOUNT DEACTIVATION.
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